Terms of Use

Welcome to our website. By accessing and using this website, you agree to comply with and be bound by the following Terms of Use. These terms apply to all visitors, users and others who access or use this website.

If you do not agree with these Terms of Use, please do not use this website.

About Us

This website is operated by Cassidy Hospitality Group. Our venues include The Westville Hotel, Enniskillen Watersedge Apartments, Crowes Nest, The Firehouse Bar & Grill, Gourmet Grocer and Café, and other associated hospitality businesses.

Throughout these terms, “we”, “our” and “us” refer to Cassidy Hospitality Group and its associated businesses. “You” and “your” refer to the user or visitor of this website.

Use of this Website

You may use this website for lawful purposes only. You agree not to use this website in any way that may:

Breach any applicable law or regulation
Interfere with the security, operation or availability of the website
Attempt to gain unauthorised access to any part of the website
Upload or transmit harmful content, including viruses or malicious code
Use the website in a way that may damage our reputation or the experience of other users

We reserve the right to restrict or terminate access to the website if we believe these terms have been breached.

Website Content

The content on this website is provided for general information purposes only. While we make every effort to ensure that information is accurate and up to date, we do not guarantee that all content will be complete, current or free from errors.

This may include, but is not limited to, information about rooms, menus, offers, prices, events, opening hours, facilities and services. These may be subject to change without prior notice.

We recommend contacting us directly if you require confirmation of specific details before making a booking or visiting one of our venues.

Bookings and Purchases

Any bookings, reservations, voucher purchases, ticket purchases or online transactions made through this website may be subject to additional terms and conditions. These may include cancellation policies, payment terms, age restrictions, deposit requirements, refund policies and booking conditions.

Where applicable, these additional terms will be made available during the booking or purchase process.

By completing a booking or purchase, you agree to the relevant terms associated with that transaction.

Offers and Promotions

From time to time, we may advertise offers, packages, discounts or promotions on this website. All offers are subject to availability and may be withdrawn or amended at any time.

Specific terms may apply to individual offers, including valid dates, booking deadlines, minimum stay requirements, exclusions or limited availability. Where relevant, these will be displayed alongside the offer.

Intellectual Property

All content on this website, including text, images, logos, graphics, branding, design, layout and other materials, is owned by or licensed to Cassidy Hospitality Group unless otherwise stated.

You may view, download or print content from this website for personal, non-commercial use only.

You must not copy, reproduce, distribute, modify, publish, display or use any website content for commercial purposes without our prior written permission.

Third-Party Links

This website may contain links to third-party websites, booking platforms, payment providers, social media pages or other external services.

These links are provided for convenience only. We are not responsible for the content, availability, accuracy, privacy practices or terms of any third-party websites.

Accessing third-party websites is done at your own risk, and we recommend reviewing their terms and privacy policies before using them.

Accuracy of Information

We aim to ensure that all information on this website is accurate. However, errors may occasionally occur.

We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice. This includes information relating to pricing, availability, descriptions, promotions and services.

Liability

We do not accept liability for any loss, damage or inconvenience arising from the use of this website, reliance on its content, or inability to access the website.

Nothing in these Terms of Use excludes or limits liability where it would be unlawful to do so.

Website Availability

We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or free from technical issues.

We may suspend, withdraw or update all or part of the website at any time for maintenance, improvements or other operational reasons.

Privacy and Cookies

Your use of this website may involve the collection and processing of personal data. Please refer to our Privacy Policy and Cookie Policy for more information about how we collect, use and protect your information.

Changes to these terms

We may update these Terms of Use from time to time. Any changes will be posted on this page, and your continued use of the website will be considered acceptance of the updated terms.

We recommend reviewing this page regularly to stay informed of any changes.

Governing Law

These Terms of Use are governed by the laws of Northern Ireland. Any disputes arising in connection with these terms or your use of this website will be subject to the jurisdiction of the courts of Northern Ireland.

Contact us

If you have any questions about these Terms of Use, please contact us:

Cassidy Hospitality Group
Email: digital@cassidyhospitality.com
Telephone: 44 (0)28 6605 0104
Address: 10 High Street, Enniskillen, BT74 7EH